Our software’s machine learning picks up on how your prospects and residents feel about different topics at your property in their conversations on the Rentgrata messenger: either positively, neutrally or concerned. You will see the breakdowns of this sentiment analysis from the perspective of your prospects and residents on the Dashboard, Unlock Prospects and Residents tabs. You’ll see what topics are appearing in which category, how many times that topic appeared in conversation, and by hovering over the bolded topics, we show examples of what your residents or prospects could be saying based on the category in which they appear; these are examples generated by Rentgrata, not what is actually being said in the conversations.
Here is a step-by-step guide to walk you through the sentiment analysis features that are available in Rentgrata Manager: Sentiment Analysis